Jabber is part of the VoIP applications at BCIT that offers Presence, Instant Messaging (IM), Voice and Video calls, Voicemail access, and desktop sharing into a single product.

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Cisco Jabber For Windows free download - Cisco VPN Client Fix for Windows 8.1 and 10, Cisco Jabber, Cisco Jabber for Intune, and many more programs. Download Cisco Jabber or Cisco Jabber VDI. Also available on Apple App Store or Google Play Store. Cisco Jabber for Windows 11.0 User Guide UserGuide2 NewandChangedInformation2 Availability2 Contacts2 Chats5 Calls12 Meetings14 CreateCustomTabs17 Accessibility17 Troubleshooting21. Cisco Jabber for Windows 11.9 Quick Start Guide Hub Window Note: This document might include features or controls that are not available in the deployment of Cisco Jabber for Windows that you are using. Search or Call Bar. Use My Computer for Calls. Installing and Configuring Cisco Jabber on a Windows PC. Cisco Jabber allows you to communicate with others using text, voice, and screen sharing. This guide will help you download, install, and configure Jabber to work on your personal Windows device. Step 1: Downloading Cisco Jabber. Navigate to the Jabber download page. This will prompt you.

This quick guide will highlight the steps required to download and install Jabber version 11.9 on any Windows computer.

Requirements

You can install Cisco Jabber for Windows on computers with the following specifications

Microsoft Windows 7 SP1 or later (32 or 64 bit)
2 Gig RAM
DirectX v11 or later

Jabber installation

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Jabber will be pre-installed on all BCIT Windows computers. If you are setting up Jabber on a BCIT computer, please skip to the Jabber Configuration section now.

If you are installing Jabber on a Personal computer (other than BCIT’s), start at Step 1.

You will need to have the personal computer activated by completing the online “Jabber Activation” form on the ITS Self Service Portal (under the menu Telecom/Mobile Device) first.

- Note: Every computer will require its own activation.
- Ensure that you are aware of your Computer Type and OS version prior to making the request.
- Once IT Services has activated your computer you will receive an email stating that your Service Request has been completed, you may now proceed to Step 2.

2. Download the file CiscoJabberWin-Install-11.9.2 [LOOP] to your computer.

3. Double-click the saved ZIP file to open it.

4. Double-click the CiscoJabberSetup.msi file to launch the installation.

5. If you are prompted by a Security popup, checkmark “Always Trust software from Cisco…”” on the Security Warning popup and click Install.6. Click Accept and Install at the EULA prompt.7. If you are prompted by User Account Controls to run the installer, click Yes.

8. When the installation is complete, check the box next to Launch Cisco Jabber and click Finish.

Jabber configuration

This Jabber setup needs to be completed after a new installation of the software or when a Jabber Reset was performed.

If Jabber isn’t open yet, launch it by double-clicking the Jabber icon on your desktop.
In the first screen, enter your BCIT ID (A0xxxxxxx@voip.bcit.ca) and click Continue.
On the second setup screen, ensure your BCIT ID number is in the Username box. Type in your BCIT password, checkmark Automatic sign-in, and click Sign In.
Jabber should now open and you are ready to start!

Phone connection

The next step is to ensure you can connect to Phone services. This will allow you to control your Cisco desk phone (take and make calls) using Jabber. By default, Jabber should connect to phone services without any changes. Keep in mind that you should be within reach of your Cisco desk Phone before taking and receiving calls this way. Jabber merely acts as a call controller.

Jabber can also act as a softphone where your computer’s microphone and speakers are used for audio. In this instance, you do not need to be by your Cisco desk phone to make calls.

Click the bottom left phone icon.2. Select Use my computer for calls.3. If connected successfully, the icon will change to a computer. You are now ready to use Jabber for calls from any location.

For further assistance installing or using Jabber, please contact the Technology Service Desk (604-412-7444 – option 1).

More information about Jabber/Webex

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